With the introduction of EU Regulation 261/2004, the European Commission laid down rules for the protection of consumers in connection with air transport, giving them the right to compensation if their flight is cancelled or delayed for a prolonged period of time.
As case law in the area has developed, the airlines are now faced with considerable liability, which places great demands on them in terms of defending legal claims – despite the fact that they are often not to blame.
Certain businesses see the compensation rules as a steady source of income and actively market themselves for the purpose of presenting airlines with claims for compensation. As a result, these claims are often brought before the courts.
We offer to manage EU 261 claims as a full package including:
- Settlement before or after an action is brought
- Drafting of defence
- Drafting of pleadings
- Drafting of final pleading
- Calculation of claims, costs, fees and interest and payment processing
- Other case management services, correspondence with the other party and case management via the online portal www.minretssag.dk
- Optimisation of procedure
- Replies to the national enforcement bodies (NEBs)
We offer competitive fees and a flexible settlement system, suited to the individual client’s needs. Our case management system ensures cost-efficient case management which allows us to proactively defend claims using our specialist expertise in the area.
We have successfully conducted many complex and leading cases. Our lead expert in the field, Henning Romme-Mølby, is a former airline pilot and therefore understands the special operative and technical aspects of aircraft, including what aspects will support an effective defence. Moreover, Henning Romme-Mølby and our managing partner, Attorney Thomas Donatzky, have handled EU 261 claims since the legislation was introduced. Thomas Donatzky has been the lead attorney in nearly a thousand annual delay claims before the courts. Sophie Engelhard Davidsen, Assistant Attorney, also has extensive legal experience in this field based, among other things, on her work experience from an airline company where she was in charge of the day-to-day handling of EU 261 claims.